TERMS & CONDITIONS

CHECK- IN / CHECK – OUT

Check in is from 2pm to 6pm. Checkout is 11:00 am. There is a $30 per hour charge past 11 am and until 1 pm. After 1 pm, you will be charged for another nights stay.

STAYOVER

If you are staying more than one night and would like maid service, you need to request this at the cabin office.

AGE REQUIREMENT

Patrons MUST be 21 to reserve and check into the cabins.

ANTI NOISE POLICY

11pm is silent time and all noise must cease. If at any time it becomes excessive, you will be asked to leave and Your credit card will be billed for cost of cabin for guests disturbed by excessive noise.

PRICING

Dear guest, please be aware that cabin rates listed for bookings over 90 days in the future are not firm. If cabin rates change you will be notified.

PAYMENT POLICY

All reservations will be charged at time of booking. All Cabins are not Pet Friendly. If you are bringing pets please choose a pet friendly cabin with a pet package. If you are found to have undeclared pets there will be a $100.00 charge plus stated pet fees. Cash paying customers are required to secure their reservation with a $200.00 deposit on a major credit card. Declined or invalid credit card numbers may result in cancellation of your booking without prior notice.

CANCELLATION POLICY

A 48-hour cancellation notice is required prior to your arrival date to receive a refund, less 10%, of your fee. If you cancel within 48 hours, including reservations made within 2 days of your arrival, your fee is non-refundable or have one year to reschedule.

OPEN FIRES/ SMOKING POLICY

ALL of the cabins are non-smoking. Absolutely NO BBQ’s or open fires allowed in or around the cabins.

PET POLICY

Pets are allowed in “pet friendly” designated cabins ONLY. By agreeing to these policies the owner is taking full responsibility for any damage caused by their pet. Please keep pets off all furniture and jet tub. All cabins will be assessed for damage. There is a $100.00 charge for undeclared pets plus stated pet fees.

GUEST RESPONSIBILTIES

At all times we appreciate guests keeping noise at a respectable level. If at any time it becomes excessive, you will asked to leave. 11pm is silent time and all noise must cease.

CABIN PREFERENCES

We will make every effort to fulfill your preference request; however they are not guaranteed. Additional charges may apply for some requests.

*Missing keys/ Key bags, if not returned to the office upon check out, will be charged to guest at $30.00/each.

The cabins are not responsible for lost or stolen items. Please make sure to read the “Welcome Sheet” in your cabin.

*** WE ARE NOT RESPONSIBLE FOR THE WEATHER OR ROAD CONDITIONS. Please call 511 from any 702 area code phone and enter 157 West for up to the hour road conditions. ***

Mount Charleston Cabins reserves the right to “Do Not Rebook” any guest that does not comply with these rules.